2007-12-01 Victorian ADSL - Service degradation Print

Virtual Access regrets to advise Victorian ADSL customers of an issue with an upstream provider which is causing intermittent service degradation.  This will affect access to Virtual Access services such as www.virtual.net.au & email access by slowing the speed at which information is delivered to you.  It is expected that this issue is also causing a reduction in performance with access to other web sites.

 The issue has been reported to the carrier concerned.  Engineers are investigating the case, and expect that full service will be restored during the course of this afternoon.  We apologise for any inconvenience.

 Update: 16:15 AEDT - This problem has been resolved.  We thank our customers for their patience.