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Ways to pay your Virtual Access accounts Print

BPAY

 

BPAY allows you to pay your account electronically using telephone or Internet banking services provided by your Bank, Credit Union or Financial Institution. BPAY payments are processed during the overnight banking cycle, and credited to your Virtual Access account the following day. (eg payments made on Wednesday before your bank's "cut-off time" are credited by Virtual Access on Thursday. Payments made on Saturday are not processed until Monday night by your bank, and do not appear on your Virtual Access account until Tuesday).

 

To make a BPAY payment, you will need our biller code (21261) and your account reference number, which appears on your account invoices.

 

For more information on BPAY, and to see if your financial institution participates in the BPAY program, visit www.bpay.com.au.

 

Credit Card Payment

 

Virtual Access accepts account payments using Visa, MasterCard, American Express & Diners Club cards.

 

To make a one-off credit card payment using a Visa, Mastercard, American Express or Diners Club card, either:

Follow the link provided in the email that accompanied your invoice to pay online
 Call 1800 021548 to pay using our automated telephone service.
When prompted, our Biller ID is 113316, and you reference number is the 8-digit BPAY Reference located near your name on your invoice.
The automated payment service is available 24 Hours a day, every day,
 Call our office on 1300 132351 to speak to a staff member and pay using your credit card during office hours
Or use the one-off payment authorisation form and mail or fax it to us

 

To authorise ongoing (automatic) payment by credit card, please use the credit card authorisation form.

 

Direct Debit

 

To authorise automatic payment of your Virtual Access accounts using Direct Debit from your bank account, please print and return the direct debit authorisation form.

 

Payment by cheque or money order

 

Cheques or money orders should be made payable to "Virtual Computers Pty Ltd" and mailed to PO Box 91, Doreen, 3754. Please write your account number or username on the back of your cheque or money order, or include your invoice remittance slip with your payment. Failure to do so may result in a delay in processing, or incorrect processing of your payment.  

 

EFT Payments

 

While we are happy to accept payments by EFT, we do PREFER that you use BPAY instead. The BPAY system includes a number of safeguards to ensure rapid processing of your payment.

 

If you are unable to use BPAY, but have access to EFT facilities, our details are as follows:

 

BSB:
923 100
 Account:19256612
 Payee:Virtual Computers Pty Ltd

 

It is VITAL that you specify the "BPAY Ref" number or your account username (in brackets, near the address on your invoice) as the EFT reference. We MUST receive this information to be able to process your payment correctly and efficiently. Virtual Access will not be responsible for delayed processing of payments if you do not specify this information correctly.

 

If an EFT payment does not get credited to your account within 2 banking days, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it giving details of the transfer.

 
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