|Ways to pay your Virtual Access accounts|
BPAY allows you to pay your account electronically using telephone or Internet banking services provided by your Bank, Credit Union or Financial Institution. BPAY payments are processed during the overnight banking cycle, and credited to your Virtual Access account the following day. (eg payments made on Wednesday before your bank's "cut-off time" are credited by Virtual Access on Thursday. Payments made on Saturday are not processed until Monday night by your bank, and do not appear on your Virtual Access account until Tuesday).
To make a BPAY payment, you will need our biller code (21261) and your account reference number, which appears on your account invoices.
For more information on BPAY, and to see if your financial institution participates in the BPAY program, visit www.bpay.com.au.
Virtual Access accepts account payments using Visa, MasterCard, American Express & Diners Club cards.
To make a one-off credit card payment using a Visa, Mastercard, American Express or Diners Club card, either:
To authorise ongoing (automatic) payment by credit card, please use the credit card authorisation form.
To authorise automatic payment of your Virtual Access accounts using Direct Debit from your bank account, please print and return the direct debit authorisation form.
Payment by cheque or money order
Cheques or money orders should be made payable to "Virtual Computers Pty Ltd" and mailed to PO Box 91, Doreen, 3754. Please write your account number or username on the back of your cheque or money order, or include your invoice remittance slip with your payment. Failure to do so may result in a delay in processing, or incorrect processing of your payment.
While we are happy to accept payments by EFT, we do PREFER that you use BPAY instead. The BPAY system includes a number of safeguards to ensure rapid processing of your payment.
If you are unable to use BPAY, but have access to EFT facilities, our details are as follows:
It is VITAL that you specify the "BPAY Ref" number or your account username (in brackets, near the address on your invoice) as the EFT reference. We MUST receive this information to be able to process your payment correctly and efficiently. Virtual Access will not be responsible for delayed processing of payments if you do not specify this information correctly.